Stakeholder

Basis for engagement

Engagement methods

Employees

Employee engagement is a key element of the relationship between an organization and its employees. An "engaged employee" is

defined as one who is fully absorbed by and

enthusiastic about their work and so takes positive action to further the organization's reputation and interests. Engaged employees are more productive and improves the performance of the entity.

• Employees engagements through Local Labour

Forums and Employee Suggestion Box

• Wellness Projects

• Climate survey (satisfaction index)

• Regular policy presentation sessions

• Quarterly EXCO meetings held in regions

• Pension Fund Road show

• Board road show

• Meetings with teams as and when required

The Board

The Board of Bloem Water is appointed by the Minister of Water and Sanitation in accordance with the provisions of the Water Services Act No 108 of 1997 as Accounting Authority

• The Board gives strategic direction through annual strategic planning sessions with management

• Board Committee meetings

• Board Roadshows

Shareholder Department of

Water & Sanitation

Bloem Water as a Government National Enterprise accounts to the Executive Authority, which is the Department of Water and Sanitation in alignment with Water Service Act No 108 of 1997.

• Portfolio Committee meetings

• Annual Appraisal of Business Plans, Shareholders Compact with the Board, Quarterly and Monthly performance reports and Annual reports.

Communities

Bloem Water through its Corporate Social Responsibility policy implements and promote socially responsible behaviour

throughout the organisation and contribute in

enhancing livelihoods of communities it operates in.

• World Toilet Day Schools Competition

• Adopt-a-School  Project

• Environment Impact Assessments   for Projects

• Public participation with regards to servitudes

Vendors & Suppliers

Socio-Economic  development

Broad-based Black Economic Empowerment (‘BBBEE’) compliance Corporate Social Investment

Improve Health and Safety standards

• Training of Service Providers

• Suppliers evaluation and feedback sessions

• Presentations  on strategic products and services

• Site Visits

Government & Regulators

Licensing and compliance

Debtors (Municipal) Payments

Catchment Management Agency Meetings

• Regional Water Affairs Reconciliation Steering

Committee Meetings

Trade Unions

Wage negotiations

Bargaining council agreements Conditions of employment Engagement on safety issues

Engagement on health and wellness issues

 Local labour forums

• Policy awareness sessions

• Representation during interviews as observers

Media Houses

Information sharing

Relations building and establishment of clear lines to spoke persons and subject matters

Networking sessions