The success of Bloem Water as a National Government Business Enterprise highly depends on meaningful and continued engagement with its stakeholders for sustainable value creation. These engagements assist the organisation to identify and understand the needs as it relates to the services the Organisation provides. Stakeholders needs range from information about water service provision to water quality which differs from one stakeholder to another.
Bloem Water renders Bulk Water Services to the following Municipalities: Mangaung Metro, Kopanong and Mantsopa as well as Small users such as farmers.
Annual Customer Survey for all Municipalities
Participation in development of Municipal Integrated Development Plans
Planned strategic and operational meetings
Bloem Water regards engaged employees as more productive which increases the performance of the entity and creates a conducive working environment.
Employee engagements through Local labor Forum and Employee Suggestion Box
Climate survey (satisfaction index)
Regular policy presentation sessions
Quarterly EXCO meetings held in regions
Pension Fund Road show
Board road show
Meetings with teams. as and when required
Regular formal/informal staff interactions
As prescribed by the Constitution, Bloem Water aligns its strategic objectives with that of National Government. Bloem Water operates closely with the Department of Water and Sanitation at a Provincial and National level.
Awareness campaigns and activities on environment, water and sanitation related matters.
Basis for engagement
Department of Water and Sanitation
Portfolio Committee Oversight meetings and visits
Annual Appraisal of Business Plans, Shareholders Compact with the Board, Quarterly and Monthly performance reports and Annual reports
Minister meetings with the Chairperson
Director General meetings with the Chief Executive
Regular meetings with the Regional Office
World Toilet Day Schools Competition
World Water day activities
Clean river campaigns
Mandela Day activities
Environment Impact Assessments for Projects
Public participation with regards to servitudes
Vendors and Suppliers
Broad-based Black Economic Empowerment (‘BBBEE’) compliance
Corporate Social Investment
Improved Health and Safety standards.
Training of Service Providers
Suppliers evaluation and feedback sessions
Presentations on strategic products and services
Government and Regulators
Licensing and compliance
Debtors (Municipal) Payments
Catchment Management Agency Meetings
Regional Water Affairs Reconciliation Steering Committee Meetings
Ensure transparency of information on the organisation and a create a platform to engage with customers and a wider range of audience
Monthly meetings with Local labor Forums.
Participation in shortlisting and interview processes
Union representatives are elected to liaise with management on matters affecting union members; and
Management of the various Bloem Water businesses engage with the relevant employee unions and industrial labour Organizations to ensure that ongoing constructive relationships with these stakeholders are maintained
Twinning Partners (Northern Region Water Board, Malawi; Lepelle Water Board, Magalies Water Board
Improved International and National relations
Exchange and transfer skills programmes
Benchmarking on best practices
Memorandums of Understanding
Institutions of Higher Learning and Training Authorities (UFS; CUT, Motheo TVET, EWSETA)
Promote continuous learning of employees
Memorandums of Understanding
Training of employees
Customized training programmes
Youth development is a key component of skills development in Bloem Water. Most of the employees in the Organisation is youth, hence partnership with relevant stakeholders is very important. Energy and Water-SETA has funded skills development programs in technical areas such as water and relevant skills.
EWSETA YOUTH INDABA 2017
PMR AWARDS 2017
LEFT: DEPUTY MINISTER OF WATER AND SANITATION
NORTHERN REGION WATER BOARD - PRESIDENTIAL LAUNCHING OF WATER TREATMENT WORKS PROJECT, MALAWI.
To strengthen its strategic partnerships, Bloem Water has entered into twinning engagements with local and international water boards to enable professional exchanges and benchmarking. This enhances the effective sharing of information, knowledge, experiences and technology. Through these twinning partnerships, Bloem Water together with similar institutions, can tap into voluntary contributions of knowledge, time, expertise in many cases — equipment, reference material, and other contributions to effectively leverage resources.
DEPUTY CHAIRPERSON OF BLOEMWATER WITH THE CHAIRPERSON OF NORTHERN REGION WATER BOARD OF MALAWI
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All Rights Reserved.